I am pleased to announce that all three (3) of this year’s winners of the Fifth Annual “Awards for Excellence in Workers’ Compensation Risk Management” are members of the Tennessee Self-Insurers’ Association.
This year’s winners were chosen for their loss control, return to work programs, employee advocacy, performance, and leadership. The award program is sponsored by the National Council on Compensation Insurance and each year spotlights three organizations for their outstanding approach to workers’ compensation risk mitigation.
Bruce Jones, Director of Insurance for Community Health Systems (TNSIA’s newest member), was named one of the two finalists for the award. Community Health Systems, headquartered in Franklin, TN, has more than 94,000 employees.
Bruce identified one particular hospital that was having problems and after investigating, found that musculoskeletal injuries were the most frequent cause of claims. These injuries resulted from people hurting themselves when they had to move extremely obese patients.
The hospital purchased patient lifting equipment and established procedures and policies for the use of that equipment.
By the end of the third year, the hospitals using the patient lifting equipment reduced their losses by more than $11 million.
Michael Murphy, Manager of Global Property & Casualty Insurance with Kennametal, located in Latrobe, PA, was also one of the finalists for the award.
Michael, along with Kennametal’s risk management team, announced a goal in 2007 of reducing the workers’ compensation costs by 50% in three years while enhancing service to employees. The goal was realized and surpassed a year early by June 30, 2009. The two areas targeted for generating savings were: (1) enhanced loss prevention; and (2) improved claims handling. Significant loss prevention efforts coupled with improved claims management resulted in workers’ compensation costs being reduced by 59% in a three-year time period.
Congratulations are also in order for Gary Eastes, President of the Tennessee Self-Insurers’ Association, and this year’s winner of the National Underwriter Award for Excellence in Workers’ Compensation Risk Management programs. Gary is the Risk and Benefits Manager for the City of Knoxville, TN.
The City, which offers on-site occupational medical services, is both self-funded and self-administered for workers’ compensation. Claims administration, legal support, and safety are all done in house with these services interacting with all levels of supervision and management.
The City of Knoxville’s top injury category is orthopaedic, with the incidents of these types of injuries exacerbated by the physical demands of many of the city’s jobs. One way the City addresses orthopaedic risk is with an in-house physical therapist and fitness specialist, as well as an ergonomic specialist working with departments to reduce injuries.
Part of Gary’s success involved a philosophical shift from keeping occupational and personal health problems totally separate to a more holistic approach in which the employer makes the health and safety of the employee their business as opposed to having the employee’s personal health problems being considered “their own problem.”
TNSIA is proud of the recognition received for all three of its members above, and congratulates them on a job well done.
Terry L. Hill
Executive Director, TNSIA